HP Care Pack Post Warranty Hardware Support - 1 Year - Warranty

  • Part: 2224775
  • Model: HP710PE


Out of Stock

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com/au/
    • Brand Name
    • HP
    • Service Name
    • Care Pack Post Warranty Hardware Support
    • Product Type
    • Warranty

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts & Labour
    • Service Details
    • Remote problem diagnosis and support:

      • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution

      Next business day onsite response:

      • For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
      • HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
      • Your coverage includes all required parts and materials

      Escalation management:

      • Established escalation procedures enlist specialized expertise from HP and selected third-parties

      Optional Defective Media Retention Service:

      • A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP
      • This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement
    • Provided Support
      • Remote Diagnosis
      Phone Support
    • Defective Media Retention
    • Service Response Time
    • Next Business Day
    • Service Location
    • On-site
    • Service Duration
    • 1 Year
    • Product Supported
    • HP Desktop