- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack - Extended Warranty
- Product Type
- Warranty
Overview
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.
Benefits
Convenient at-your-door repair: Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.
Reliable support: Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.
Here for you 7 days per week: Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
Features
Remote problem diagnosis and telephone or chat support
3 business day onsite hardware support
Replacements parts and materials
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Service Response Time
- 3 Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HP Consumer Notebook:
- Compaq Notebook
- Stream Notebook
- Chromebook 14
- Mini