VMware® Basic Support and Subscription Service is designed for non-critical applications and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and e!cient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- General Information
- Manufacturer
- VMware, Inc.
- Manufacturer Website Address
- http://www.vmware.com
- Brand Name
- VMware
- Service Name
- Basic Support & Subscription Service
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x30 Minute
- Provided Support
- Phone Support
- Emergency Telephone Support
- Email Support
- New Releases Update
- Web Knowledge Base Access
- Web Support
- Remote Monitoring
- Online Knowledge Base/Documentations/Forums
- Service Response Time
- 30 Minute - Emergency phone consulting
- Service Location
- On-site
- Service Duration
- 3 Year / 18 Incident
- Product Supported
- Software Title: Add on to VMware vSphere 7 to complete VMware Cloud Foundation Enterprise Stack
- Installation Type: Locally installed
- Version: 4
- License Quantity: 1 CPU
- License Pricing: Academic
- Licensing Details: Includes vSAN Enterprise, NSX Data Center Enterprise Plus, vRealize Suite Enterprise, vRealize Network Insight Enterprise Add-On to NSX Data Center Enterprise Plus, and SDDC Manager for vSAN